EXPERIENCE THE FUTURE
OF IN-VEHICLE TECHNOLOGY

EXPERIENCE THE FUTURE
OF IN-VEHICLE TECHNOLOGY

OnStar logo

OnStar plans and Wi-Fi data plans are not available in all countries. See onstararabia.com for equipped vehicles, service availability and system limitations.
OnStar header
OnStar Overview

WHAT IS ONSTAR?

Imagine having a personal superhero with endless amounts of technology on hand riding shotgun with you on all your adventures, ready to leap into action at a moment’s notice. OnStar is the pioneering in-vehicle technology offering you connectivity, convenience and safety. OnStar takes care of everything, so you can focus on the amazing.
Standard connectivity

10 YEARS OF STANDARD CONNECTIVITY 

Enjoy benefits like Vehicle Diagnostics§, Dealer Maintenance Notifications§, and Vehicle Software Updates (coming soon) with your free 10 years of Standard Connect§. Just hit the Blue OnStar Button in your vehicle to chat with an Advisor§ or speak to our nearest dealer - it's literally that easy!
DISCOVER STANDARD CONNECTIVITY

DISCOVER THE BENEFITS

OnStar helps you stay connected and safe out there so that you can embark on more adventures or just live life with a more carefree attitude.
OnStar Connected Convenience

CONNECTED CONVENIENCE

Explore more technology and features to completely transform the way you use your vehicle. Stay on top of your vehicle’s health, control it from afar, and do it all seamlessly from the palm of your hand.
OnStar Connected Convenience MyCadillac App

MYCADILLAC APP
OnStar Connected Convenience Diagnostics

ON-DEMAND DIAGNOSTICS
OnStar Connected Convenience Navigation

CONNECTED NAVIGATION
GET CONNECTED
OnStar Safety & Security

SAFETY & SECURITY

Over 25 years of experience in safety and security services backed by a human touch. Our specially trained Advisors§ are available to assist you 24/7 on every journey.
OnStar Safety & Security Crash Response

AUTOMATIC CRASH RESPONSE
OnStar Safety & Security Assistance

ROADSIDE ASSISTANCE
OnStar Safety & Security Emergency Services

EMERGENCY SERVICES
EXPLORE SAFETY BENEFITS
OnStar Seamless Entertainment

SEAMLESS ENTERTAINMENT

Take the connectivity you enjoy at home along with you on the road with a powerful built-in 4G LTE Wi-Fi§, offering a seamless experience that’s fast and reliable.
OnStar Seamless Entertainment Wi-Fi

WI-FI ON THE GO
OnStar Seamless Entertainment Devices

CONNECT MULTIPLE DEVICES
OnStar Seamless Entertainment Range

RANGE OF 15 METERS
BROWSE THROUGH ENTERTAINMENT

START YOUR FREE TRIAL TODAY

Easily activate your free 10 years of Standard Connect§ by pressing the blue OnStar Button in your vehicle to speak to an Advisor§ or request an invite from your nearest dealer.
GET ONSTAR

DON’T TAKE OUR WORD FOR IT

Hear what Members have to say

OVERALL SAFETY SATISFACTION

"The most important reason for OnStar is that it’s there for you in the event of any accident. You will find someone to help quickly, especially if there is an injury (God forbid!) and are very friendly."

OVERALL SAFETY SATISFACTION

"I love using OnStar for two reasons:

1. Someone is there to help you around the clock
2. I feel a huge sense of reassurance knowing that if I cannot help myself, there are those who will help me"

OVERALL SAFETY SATISFACTION

"I found the OnStar features very easy to use. The Advisors were super friendly and very knowledgeable. I love the feeling of knowing that someone is there to help me when I need it!"

OVERALL SAFETY SATISFACTION

"Luckily I haven't needed to use these emergency services yet, but I feel confident knowing that I have a team of customer care Advisors ready and waiting for my call no matter when I need it. Highly recommend this service!"

EASE OF INTERACTIONS

"When calling to inquire through the Blue OnStar Button, I noticed the following:
 

The customer service Advisors were:


1. Highly skilled in responding and communicating with me

2. Very knowledgeable and had great helpful answers to all of my inquiries"

WANT TO ELEVATE YOUR OWNERSHIP EXPERIENCE?

Better never stops with our full suite of features and services to make your life easier.
OnStar Ownership Experience

EXPLORE OUR PLANS

Browse and explore your favorite features to better understand how to elevate your drive. No matter what you’re looking for, we have a plan to suit your needs.
OnStar Ownership Experience Protect & Connect

PROTECT & CONNECT
OnStar Ownership Experience Protect

PROTECT
OnStar Ownership Experience Connect

CONNECT
OnStar Ownership Experience 4G

4G LTE WI-FI§
SEE PLANS AND PRICING
OnStar Complete Control

GET COMPLETE CONTROL AT YOUR FINGERTIPS

Download the myCadillac app and experience your vehicle in a whole new way.
OnStar Complete Control App Store
OnStar Complete Control Google Play

TOP FAQ’S

Better never stops with our full suite of features and services to make your life easier

Which vehicles are equipped with OnStar?

Model Year 2021 onwards Cadillac vehicles are equipped with OnStar. Check here for vehicle capability.

I currently have a 2020 or older vehicle, will OnStar be available for my vehicle once it is live?

For now, OnStar is not available in the existing 2020 or older generation of vehicles. Please review equipped list above.

Does OnStar come included in the vehicle?

The vehicles listed above are equipped with the OnStar hardware during production. However, OnStar Connected Services and Wi-Fi plans are an opt-in service based on a subscription model and active in only certain countries.

In which countries are OnStar Connected Services and Wi-Fi plans available?

OnStar Connected Services and Wi-Fi plans are currently available in Kuwait and UAE.

Will my services work if I travel around the GCC?

Your OnStar trial or Protect, Connect or Bundle plan will work in any of the countries where OnStar is available. Your Wi-Fi data trial or plan is not roaming and will work only in the country for which you were onboarded.

Is OnStar localized for the region?

Absolutely. With a human touch at the very center of OnStar’s service, it is essential that the person at the end of the call understands the landscape, both from a geographical and cultural perspective. For the Middle East, this will include a regional connected contact center with fully trained advisors speaking both Arabic and English.

What happens if I am in the middle of the desert and I do not have cell service?

OnStar equipped vehicles come with a large roof antenna that’s stronger than that of a cell phone. Where the cellular network signal is weak you might still have a connection, although your cell phone does not. However, please note the OnStar antenna depends on the same kind of (cellular) network as an ordinary cell phone and as such is subject to cellular network coverage and availability. It’s not a satellite phone. Not all services are available everywhere, particularly in remote areas. See our User Terms for more details.
See all FAQs